Refund Policy

This policy applies to digital PDF book purchases made through the ZAYQUM GROUP website. Paperback editions purchased through Amazon are governed by Amazon's own returns and refunds policy.

Please contact us at info@zayqumgroup.com if any of the following happens:

• your download link fails, does not arrive, or has expired before you could use it;
• the file you downloaded is corrupted or will not open; or
• you received the wrong file.

Include your purchase email and approximate purchase date. We will issue a new download link or replacement file. If we cannot deliver the product you paid for, we will refund your purchase in full.

Because digital files are delivered immediately, change-of-mind refunds are generally not offered once the digital book has been successfully accessed or downloaded. This is subject to applicable consumer law, and we review every request fairly on its facts.

Nothing in this policy limits, excludes or waives any consumer rights that cannot be waived under the law that applies to you. Where mandatory consumer protection law grants you a stronger remedy, that law prevails over this policy.

Email info@zayqumgroup.com with the subject line “Digital Book Support”. We aim to acknowledge every request within one business day. Approved refunds are returned to the original payment method; the time it takes to appear depends on your bank or card issuer.

Digital purchases are licensed for personal use only. Resale, sharing or redistribution is not permitted and does not qualify for a refund.

Questions about this policy may be sent to info@zayqumgroup.com.